Building your ITAM team using Managed services
Enhancing your team and finding the right balance between internal resources and Softline’s team of experts. With the ServiceNow Managed Services we offer resources exactly where you need them. Creating the right structure, focusing on continuous optimization. Softline Group Northern Europe is one of few specialized SAM partners globally, specialized in getting the most value out of your SAM Pro module.
Softline Group Northern Europe ITAM services
There are many reasons why organisations want to outsource (part of) their ITAM implementation and operation. A lack of inhouse specialist knowledge or the size of your team may prevent you to reach the goals you want. Or, as many organisations face: you are looking for a scalable solution to manage your (global) ITAM operation. Softline has over a decade of experience in helping organizations just like yours.
Softline supports organizations in setting up ITAM processes according to the ISO/IEC standard 19770-1:2017 for ITAM combined with in-house developed best practices in relation to the various ITAM tools. The House of ITAM® as best practice approach is used for the customer’s benefit, to develop a long-term strategy that effectively improves all ITAM areas of their company including the entire IT lifecycle of software. In 2020 & 2021, Softline was recognised by Gartner® as part of the global top ten in the Magic QuadrantTM for SAM Managed Services.
Our team of ServiceNow ITAM experts are there for you, when you need them. For example for a yearly ITAM Assessment, to manage processes around usage statistics, to do the license entitlements registration, to support SaaS management, determine ELP’s or to support the renewals. But we also deliver audit support, and perform record verification.
Are you interested to learn more how we can help you? Get in contact with us now.
Since the start of our partnership, ServiceNow & Softline have been working closely together on numerous international projects, as well as hosting joint events and webinars. To both educate the market, and to show our combined strength.